Sometimes we can request you make dump of stream for analyse and solve an issue.
Check-on “Record” option (so server will be record incoming stream).
Start stream. Please use content where we can see the issue.
For example: if you have audio sync issue then please stream speaker or special video.
After about few mins stop stream.
Usually we recommended do about 1-5 mins stream: in this case resulted file will be few megabytes only.
Open folder with records and send recorded file called Line_*.ts to our support email Support@GaraninApps.com
Recorded file is just dump of incoming stream. SRTMiniServer writes incoming data without decoding. It allows for our support reproduce your issue.